FAQ

1. What services do you provide?

We provide professional digital setup and activation services for software and productivity tools. Our services include installation, configuration, and guidance to ensure your software works smoothly.

2. Are your services delivered physically or digitally?

All our services are digital. No physical product is shipped. You will receive instructions and guidance via email after payment.

3. How can I place an order?

Simply click the “Order Now” button on the product page. You will be redirected to our secure payment page powered by Stripe or PayPal.

4. What payment methods do you accept?

We accept Credit/Debit Cards (Visa, MasterCard, American Express, Discover) and PayPal.

5. Is it safe to pay on your website?

Yes. All payments are processed securely through Stripe and PayPal, two of the most trusted payment platforms worldwide.

6. How will I receive my service after payment?

After payment confirmation, you will be redirected to the Thank You page and receive an email with detailed instructions for your digital setup and activation service.

7. How long does delivery take?

Delivery is instant for digital services. You will receive your instructions immediately after payment.

8. What if I don’t receive my email?

Check your spam/junk folder first. If you still cannot find the email, contact us via the Contact page, and our support team will assist you.

9. Can I get a refund?

Refunds are only available if the service has not yet been started. Once instructions or guidance have been delivered, no refund can be issued.

10. How do I request a refund?

Contact us via the Contact page with your order details and reason. Our support team will review and respond within 24 hours.

11. Do you provide support after delivery?

Yes. Our team is available to answer any questions or provide additional guidance to ensure successful setup and activation.

12. Can I use your service for any software?

We provide guidance for commonly used productivity and digital tools. For other software, contact us to confirm support availability.

13. Do I need technical knowledge to use your service?

No. Our instructions are step-by-step, easy to follow, and suitable for beginners and non-technical users.

14. Is my personal information secure?

Yes. Your personal information is protected according to our Privacy Policy. Payment information is securely processed by Stripe or PayPal.

15. Can I order multiple services at once?

Currently, we recommend ordering one service at a time to ensure proper guidance and support.

16. How do I contact you for support?

You can contact us anytime via our Contact page, and our support team will respond promptly.

17. Can businesses use your services?

Yes. We provide digital setup and activation services for individuals and small businesses.

18. Are there any geographic restrictions?

No. Our services are digital and can be accessed from anywhere in the world.

19. What should I provide to start the service?

A valid email address is required. Additional information may be requested depending on your software or service needs.

20. Do you offer ongoing maintenance or support packages?

Currently, we provide support per service order. Extended or subscription-based support may be offered in the future.